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Making Healthcare Easier For Everyone.

Fully Integrated Patient Engagement: Telemedicine, Messaging, File Sharing, Assessments, Intake, & More.

Why are we still using phones, faxes, mailings, and scanners? Is this 1982?

Welcome to 2017 Healthcare!

Mend is removing the word "can't" from healthcare and asking "how" can we accomplish goals better, faster, and for a cost with an amazing ROI. Much of the system is broken and we want pioneering partners like you to help be a part of the solution and fix healthcare together. Let’s unite today!

Mend enables patients and providers to connect via smartphones, tablets or computers. Our state-of-the-art tools include solutions to increase patient access and patient volume through telemedicine while simultaneously eliminating clipboards, copy machines, fax machines, scanners and endless phone messages.

Simply put, Mend can increase patient volume, close gaps in care, and automate your workflow while enabling you to increase revenue, reduce overhead, and save time.

How Mend works:

  • How Mend Works 1

    1Click A Link To Connect

    If you can click a link from a text message or an email, Mend can make a secure video connection, share files, messages, or collect any assessments, photos, or other data from a patient from any smart phone, tablet, or computer. No login or no special software, just easy-to-use technology that works!

  • How Mend Works 2

    2Easy, HIPAA Video

    HIPAA Audio/Video makes telemedicine reimbursable and we are experts at telehealth reimbursement. With no logins or special software to download, patients and providers can be connected securely in seconds from anwhere and from any device. Mend is the easiest platform to connect with patients, period!

    However, this isn't just video... we've built an entire virtual practice that can accommodate scheduling, consents, payment, or any other piece of information we need to get from or to a patient.

  • How Mend Works 3

    3Messaging & File Sharing

    Mend wants to make fax machines and phone tag obsolete with HIPAA compliant messaging and file sharing. Whether you want to communicate fast within your organization or to a patient for a case you are working on, just drag-and-drop into Mend and the recipient can access the information securely from any device in the world.

  • How Mend Works 4

    4Instant Access To Patients

    Collect important health information from patients seamlessly via their smart phone or any device. Consents, medical history, review of systems, photos of driver's license, insurance, or medications, pharmaceutical compliance, reimbursable assessments, case management documentation, outcomes data, patient satisfaction, or any other piece of information you want to collect easily and securely.

Insanely Easy Telemedicine... Click, And It Just Works!

Mend has removed the technological barriers and mastered insurance reimbursement and regulations that may have stalled an existing initiative or caused your organization to delay Telehealth initiatives.

Full Reimbursement Support No Software No Logins
Full Reimbursement Support

No Software

No Logins
  • Audio/Video & Messaging Visits
  • Multiple Kiosk Modes So Providers Can Be Remote
  • 100% Multilingual Patient Education & Support
  • 100% Insurance Reimbursement Consulting & Support
  • Co-branding
  • Patent Pending
To do Telehealth right, you need more than software. You need a partner that will help you every single step of the way.

The Return On Investment (ROI) of Telemedicine


Join The Revolution To Change Healthcare

Pick A Side
Digitize ALL Your Paperwork, Patient Payments, Forms, Consents, & Phone Calls
Let us develop a customized solution to fit your organization today. We do all the heavy lifting and you reap the rewards.
You Got Into Healthcare To Help People, Not To Chase Paper All Day
As many as 60% of referrals go unscheduled because of paper, mail, and fax resulting in the loss of hundreds of dollars for each missed patient.
Providers need to fill out an average of 20,000 forms every year and spend 16.6% of their time on non-patient-related paperwork creating an opportunity cost of $250,000 per year.
Leveraging technology and properly utilizing automation can add the equivalent of 2.34 FTEs for each full-time physician and increase RVUs from 5,750 to 8,250. The addition of 2,500 RVUs annually can generate as much as $550,000 in additional revenue per year, per physician — without creating additional overhead.

MACRA:MIPS/APM Initiatives
+/- 4-9% Revenue

Patient engagement is going to have a direct correlation to outcomes performance. Engaged patients have far better outcomes and cost less.
  • Assessments



  • Telehealth



  • Secure Messaging

  • Patient Education



  • Patient Generated Health Data



  • & Much More

Mend helps with the following MACRA:MIPS/APM initiatives, Patient Centered Medical Home (PCMH), Accountable Care Organizations (ACO), Comprehensive Primary Care Plus (CPC+) and so much more:

Improvement Activities (15%)

  • Telehealth
  • Depression screening
  • Use of certified EHR to capture patient reported outcomes
  • Unhealthy alcohol use
  • Tobacco use
  • Regularly assess the patient experience of care through surveys, advisory councils and/or other mechanisms.
  • Provide 24/7 access to eligible clinicians or groups who have real-time access to patient's medical record
  • Leadership engagement in regular guidance and demonstrated commitment for implementing practice improvement changes
  • Integration of patient coaching practices between visits
  • Improved practices that engage patients pre-visit
  • Improved practices that disseminate appropriate self-management materials
  • Implementation of practices/processes for developing regular individual care plans
  • Implementation of medication management practice improvements
  • And many other initiatives within this factor

Quality Performance (60% in 2017 / 50% in 2018)

  • Care Plans
  • Assessments
  • Follow Ups
  • And many other high value and other options

Advancing Care Information (25%)

  • Patient-Generated Health Data
  • Secure Messaging
  • View, Download, and Transmit (VDT)
  • Patient-Specific Education
  • Request/Accept Summary of Care
  • Send a Summary of Care
  • Provide Patient Access
  • Clinical Information Reconciliation

Resource Use / Costs (10% in 2018)

  • CMS monitors via claims data
  • However, Mend is the perfect solution to reduce overhead costs and add new revenue to the practice

Confidence with the Mend Platform

Enterprise grade implementation, infrastructure, and integration capability.
We can connect anyone or any system on the planet, guaranteed!

  • EHR/PMS Integration ALL, YES ALL
  • 99.5% Connect via Video w/o Mend Help
  • 100% Uptime
  • English, Spanish, French, Portuguese
  • 1M+ Video Mins/Month
    100% Secure, Confidential, & HIPAA Compliant

    Mend can scale for health systems or create affordable options for small private practices.

    All medical specialties, dental, chiropractic, veterinarian, homeopathic, and others welcome.

      • Primary Care
      • Cardiology
      • Gastroenterology
      • Hematology/ Oncology
      • Nephrology
      • Neurology
      • Obstetrics/ Gynecology
      • Ophthalmology
      • Orthopedic
      • Otolaryngology
      • Pediatrics
      • Psychiatry
      • Pulmonology
      • Urology
      • Dental
      • Chiropractic
      • Veterinarian
      • Homeopathic
      • Intake Paperwork
      • Follow-up visits
      • On-call care
      • Billable Assessments
      • Consults & Evaluations
      • Lab Results
      • Medication management
      • Prescription refill
      • Care Coordination
      • Mental Health
      • Therapy & Counseling
      • Consents
      • Patient Responsibility
      • Updating Demographics
      • Intelligent Appointment Reminders
      • Patient Scheduling
      • Referral Forms
      • Medical History
      • Chronic Care Programs
      • Annual Wellness Exams
      • Treatment Plans
      • e-Signature
      • Third Party Data Collection
      • Minor Urgent Care
      • Preventive Screens
      • Content & Education
      • Patient Photos & Videos

    Meet the Mend Team.

    We are a versatile and leading team of PHd's, technologists, entrepreneurs, developers, and creative problem solvers who are passionate about delivering you a better, happier healthcare experience.

    Matt McBride, MBA

    President/CEO

    Steven Selznick

    Chief Medical Officer DO, FAAFP, CMD

    Dr. Craig Finch

    Chief Information Officer, PhD

    Mike Soule

    Chief Technology Officer

    Chris Stephens

    Creative Director

    Paul Senzee

    Senior Mobile Application Developer

    Brandon Lassiter

    Mobile Software Engineer

    Lauren Lashbrook

    Business Development Manager
    Creative Provided by Maven Creative   &   Studio Say So

    Contact Mend Today

    Please feel free to contact us anytime to schedule a demo or for any other reason!

    4767 New Broad St. Orlando, FL 32814