Telemedicine, Messaging & File Sharing, Assessments, Intake, Medication Compliance, Case Management, And More
Why are we still using phones, faxes, mailings, and scanners? Is this 1982?
Welcome to 2017 Healthcare!
Mend is removing the word "can't" from healthcare and asking "how" can we accomplish goals better, faster, and for a cost with an amazing ROI. Much of the system is broken and we want pioneering partners like you to help be a part of the solution and fix healthcare together. Let’s unite today!
Mend enables patients and providers to connect via smartphones, tablets or computers. Our state-of-the-art tools include solutions to increase patient access and patient volume through telemedicine while simultaneously eliminating clipboards, copy machines, fax machines, scanners and endless phone messages.
Simply put, Mend can increase patient volume, close gaps in care, and automate your workflow while enabling you to increase revenue, reduce overhead, and save time.
1Click A Link To Connect
If you can click a link from a text message or an email, Mend can make a secure video connection, share files, messages, or collect any assessments, photos, or other data from a patient from any smart phone, tablet, or computer. No login or no special software, just easy-to-use technology that works!
2Easy, HIPAA Video
HIPAA Audio/Video makes telemedicine reimbursable and we are experts at telehealth reimbursement. With no logins or special software to download, patients and providers can be connected securely in seconds from anwhere and from any device. Mend is the easiest platform to connect with patients, period!
However, this isn't just video... we've built an entire virtual practice that can accommodate scheduling, consents, payment, or any other piece of information we need to get from or to a patient.
3Messaging & File Sharing
Mend wants to make fax machines and phone tag obsolete with HIPAA compliant messaging and file sharing. Whether you want to communicate fast within your organization or to a patient for a case you are working on, just drag-and-drop into Mend and the recipient can access the information securely from any device in the world.
4Instant Access To Patients
Collect important health information from patients seamlessly via their smart phone or any device. Consents, medical history, review of systems, photos of driver's license, insurance, or medications, pharmaceutical compliance, reimbursable assessments, case management documentation, outcomes data, patient satisfaction, or any other piece of information you want to collect easily and securely.
Insanely Easy Telemedicine... Click, And It Just Works!
Mend has removed the technological barriers and mastered insurance reimbursement and regulations that may have stalled an existing initiative or caused your organization to delay Telehealth initiatives.
Full Reimbursement Support No Software No Logins
Full Reimbursement Support
Audio/Video & Messaging Visits
Multiple Kiosk Modes So Providers Can Be Remote
100% Multilingual Patient Education & Support
100% Insurance Reimbursement Consulting & Support
To do Telehealth right, you need more than software. You need a partner that will help you every single step of the way.
The Return On Investment (ROI) of Telemedicine
MACRA - Telehealth helps accomplish many MACRA initiatives that will affect your Medicare fee schedule +/- 4-9%.
Visits are faster, but reimbursed the same so your per hour revenue can increase from $216/hour to $780/hour or more. Changing 1 hour per day could equal $50,000-$150,000 per year in incremental revenue because Mend technology allows you to increase capacity without increasing overhead.
1 no-show or cancellation per day costs you $18,000 per year or more. Telemedicine is more convenient for patients, increasing their compliance with care. In the U.S. 25% of scheduled appointments are missed.
On-call - increasing hours of care also creates additional capacity without increasing overhead generating $360 in additional revenue per day or $90,720 per year.
Virtual visits don’t require leased brick-and-mortar, utilities, and other overhead expenses.
Other benefits include an increase in patient, provider, and staff satisfaction, word-of-mouth about your practice, better reviews online, expand your geography with less brick-and-mortar, increase access so patients don’t unnecessarily go to the ER or Urgent Care.
Join The Revolution To Change Healthcare
Pick A Side
Digitize ALL Your Paperwork, Patient Payments, Forms, Consents, & Phone Calls
Integration With Every EMR/PMS, YES, Every EMR/PMS or Other System
Automate Each Phone Call, Appointment Reminder, & More
Send Consents Right to a Mobile Device by Text Message for Instant E-Signature
Include Links on Your Website for Intake, Referral, Order Forms, & More
Securely Keep an Electronic Form of Payment on File for Patient Responsibility
The patient is now the #3 payer behind Medicare and Medicaid and you have a 1 in 4 chance of collecting if they leave your location without paying in full.
Let us develop a customized solution to fit your organization today. We do all the heavy lifting and you reap the rewards.
You Got Into Healthcare To Help People, Not To Chase Paper All Day
As many as 60% of referrals go unscheduled because of paper, mail, and fax resulting in the loss of hundreds of dollars for each missed patient.
Providers need to fill out an average of 20,000 forms every year and spend 16.6% of their time on non-patient-related paperwork creating an opportunity cost of $250,000 per year.
Leveraging technology and properly utilizing automation can add the equivalent of 2.34 FTEs for each full-time physician and increase RVUs from 5,750 to 8,250. The addition of 2,500 RVUs annually can generate as much as $550,000 in additional revenue per year, per physician — without creating additional overhead.
MACRA:MIPS/APM Initiatives +/- 4-9% Revenue
Patient engagement is going to have a direct correlation to outcomes performance. Engaged patients have far better outcomes and cost less.
Patient Generated Health Data
& Much More
Mend helps with the following MACRA:MIPS/APM initiatives, Patient Centered Medical Home (PCMH), Accountable Care Organizations (ACO), Comprehensive Primary Care Plus (CPC+) and so much more:
Improvement Activities (15%)
Use of certified EHR to capture patient reported outcomes
Unhealthy alcohol use
Regularly assess the patient experience of care through surveys, advisory councils and/or other mechanisms.
Provide 24/7 access to eligible clinicians or groups who have real-time access to patient's medical record
Leadership engagement in regular guidance and demonstrated commitment for implementing practice improvement changes
Integration of patient coaching practices between visits
Improved practices that engage patients pre-visit
Improved practices that disseminate appropriate self-management materials
Implementation of practices/processes for developing regular individual care plans
Implementation of medication management practice improvements
And many other initiatives within this factor
Quality Performance (60% in 2017 / 50% in 2018)
And many other high value and other options
Advancing Care Information (25%)
Patient-Generated Health Data
View, Download, and Transmit (VDT)
Request/Accept Summary of Care
Send a Summary of Care
Provide Patient Access
Clinical Information Reconciliation
Resource Use / Costs (10% in 2018)
CMS monitors via claims data
However, Mend is the perfect solution to reduce overhead costs and add new revenue to the practice
Confidence with the Platform
Enterprise grade implementation, infrastructure, and integration capability. We can connect anyone or any system on the planet, guaranteed!
EHR/PMS Integration ALL, YES ALL
99.5% Connect via Video w/o Mend Help
English, Spanish, French, Portuguese
1M+ Video Mins/Month
100% Secure, Confidential, & HIPAA Compliant
can scale for health systems or create affordable options for small private practices.
All medical specialties, dental, chiropractic, veterinarian, homeopathic, and others welcome.