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Our Blog

Everything you need to know about telemedicine - useful information, insights, best practices and more...

Blog 1

6 Aug

2018

Telehealth Outcomes in Dermatology Match In-Person Care

Telemedicine has a lot to offer for treatment of common dermatologic conditions according to a study completed by the Keck School of Medicine at University of Southern California. In fact, a group who...

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Blog 1

31 Jul

2018

Medicaid Reimbursement From Home Increasing

While telehealth for Medicaid patients isn’t a new tool, the delivery methods are certainly changing as access to technology increases. For many years, most Medicaid plans followed CMS guidelines that...

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Blog 1

27 Jul

2018

Kansas’s Telemedicine Bill Becomes Law With Governor’s Signature

Kansas has hopped on the telemedicine train. In May, Governor Jeff Colyer signed a recently passed bill that mandates some coverage for telemedicine, though there are restrictions in the new language....

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Blog 1

23 Jul

2018

The Next Step In Telehealth Delivery: Care In The Home

While telehealth, especially telepsychiatry and telemental health care, are not new, the treatment method is experiencing a renaissance of sorts as access to technology expands beyond big facilities and...

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Blog 1

20 Jul

2018

Telemedicine In The Operating Room: Bringing in Physicians and Family

Bringing telemedicine into the operating room is a reality in some hospitals. Abington-Jefferson Health, specifically, is using the technology to deliver consulting providers as well as patient families...

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Blog 1

16 Jul

2018

Telemedicine Bridges Gaps To Delivering Culturally Competent Care

While telemedicine services increase access to care in different ways, one of the most transformative effects of telemedicine is that it opens access for patients to receive care that aligns with their...

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Blog 1

13 Jul

2018

How Telehealth Fits Into Your Schedule

When adding a new type of care to your schedule, there are often questions related to how to include these patients into your daily routine without disruption to existing structures and without missing...

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Blog 1

9 Jul

2018

Veterans Affairs Expands Telehealth Across State Lines

The Department of Veterans Affairs serves more than nine million veterans a year at 170 medical centers and over a thousand outpatient locations. Provider shortages and delays in treatment have been well-publicized...

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Blog 1

6 Jul

2018

Pennsylvania Closer Than Ever Before To Telemedicine Parity Law

While the law still isn’t on the books, Pennsylvania is much closer to introducing a telemedicine parity law that would ensure that payers cover telemedicine. A bill passed the state Senate on June 13,...

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Blog 1

2 Jul

2018

Originating Sites? Medicare Now Reimburses for (Some) Remote Services

The Centers for Medicare and Medicaid Services is the largest payer of health insurance claims in the United States, but they have been one of the slowest to move on reimbursing for new technologies that...

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Blog 1

29 Jun

2018

Children with Autism Benefit from Telehealth Interventions

For patients on the Autism Spectrum, finding the right balance of treatment and social interventions can be difficult, especially for families located in rural communities. Recent studies have shown that...

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Blog 1

25 Jun

2018

CMS Recommends Telehealth For Combating the Opioid Crisis

Payers should look to telehealth for combating the opioid crisis, according to guidance from the Centers for Medicare & Medicaid Services that was released on June 11, 2018. The letter from the acting...

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Blog 1

22 Jun

2018

Occupational Therapy Telehealth – Bringing Supportive Care In House

While telemedicine is often considered to be a tool for emergency care, monitoring and traditional outpatient care models, the use cases are expanding quickly into other allied health care areas like physical...

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Blog 1

19 Jun

2018

Rural Telemedicine Programs Get A Funding Boost

The value of telehealth in rural communities can hardly be overstated, but the funding for those programs can be difficult to come by. The Federal Communications Commission took steps to alleviate some...

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Blog 1

11 Jun

2018

Studies Show That Telemedicine Saves Critically Ill Patients

There is considerable evidence to support that telemedicine consultations reduce travel and introduce convenience from an outpatient perspective, but a recent study takes telemedicine from a matter of...

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Blog 1

8 Jun

2018

Telemedicine Billing: It’s not as difficult as it seems

One of the questions that we get most often from providers and organizations interested in offering virtual services is about telemedicine CPT codes for billing claims. Billing telemedicine can seem confusing...

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Blog 1

4 Jun

2018

What Do Patients Expect From a Telemedicine Platform and Provider?

The patient experience is the most important part of delivering telemedicine services. If it isn’t simple, patients won’t take part, and you will have invested in a system that doesn’t provide significant...

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Blog 1

1 Jun

2018

Informed Consents for Telemedicine- What To Know In Your State

In-person patients usually complete a stack of paperwork prior to their first visit and again at set intervals throughout the patient’s time with the practice. The consents that are completed at that...

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Blog 1

28 May

2018

How Implementation of Telemedicine is Changing Healthcare

Provider shortages across the country have made innovation in care delivery a necessity. Without a change in how patients access care, treatment deserts will continue to grow and specialty care will become...

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Blog 1

25 May

2018

Benefits of Adding Telemedicine In Premier Primary Care Practices

The average primary care specialist treats approximately 19 patients per day, according to the American Academy of Family Physicians. On average, PCPs spend 22 minutes per patient. Even...

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Blog 1

21 May

2018

Common Request: Telemedicine Platform With Documentation Solutions

A telemedicine platform needs to be a lot of things like secure, simple-to-use, and easily accessible. It needs to have robust tools to simplify telemedicine encounters and make the information gathering...

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Blog 1

18 May

2018

What To Look For In A Telemedicine Platform

With the number of solutions on the market, it can be hard to narrow down your top needs and wants in a platform. Before you start interviewing software or finalizing the best...

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Blog 1

4 May

2018

Telepsychiatry Basics

In many specialties, telemedicine is an emerging concept. In psychiatry, however, telemedicine is a well-established tool that allows providers to reach patients regardless of the location of either...

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Blog 1

27 Apr

2018

How Do My Patients Complete Forms?

Form submission is one of the simplest parts of what we do at Mend, and we get a lot of questions about how that works in our system. Mend is designed to be the easiest way to request and receive paperwork...

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Blog 1

13 Apr

2018

Paperwork Automation For My Practice – What Does That Actually Mean?

Paperwork automation is easily the most flexible tool that Mend offers.

Healthcare is one of the last industries to hang on to paper forms and snail mail. Some of this retention is due to...

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Blog 1

6 Apr

2018

Implementing Telemedicine Into Schools Drives Health Outcome Improvements

Adding telemedicine technology to schools leads to improved health outcomes for students, according to recent studies. Many children in American public schools have limited access to medical treatment...

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Blog 1

30 Mar

2018

Remember your EMR Launch? Telemedicine Implementation is much Simpler

One of the most common hesitations that we hear from practices and large organization is that software is too hard to implement and their last roll out was a nightmare. They don’t want to put their staff...

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Blog 1

23 Mar

2018

Telemedicine in Dermatology: The Dos, Don’ts and Best Practices

By adding telemedicine, dermatologists can extend access to care while increasing the number of encounters that they can complete in a single day. Dermatology telemedicine services offers reduced wait...

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Blog 1

16 Mar

2018

Can I Just Use Skype or FaceTime for HIPAA-compliant telemedicine?

Just about every internet-connected device comes with some sort of video conferencing solution, and it can seem easy to connect with patients using the programs that are readily available and free. After...

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Blog 1

2 Mar

2018

Part 4: Treating Patients In Multiple States

Telemedicine has opened up considerable opportunities to treat patients throughout the country regardless where the physician is located. While the technology and provider willingness are there, state...

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Blog 1

22 Feb

2018

Part 3: The M Word- Marketing

How are patients going to find your virtual practice? There are literally thousands of things that you can do to drive traffic, but they break down into two primary groups: hire a marketing professional...

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Blog 1

19 Jan

2018

Do I Need Additional Malpractice Insurance For Telemedicine?

Protecting themselves from liability is one of the first things that doctors consider when they make a change to their practice or begin providing an additional service. Questions about malpractice coverage...

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Blog 1

5 Jan

2018

Part 2: Should You Start New or Add Telemedicine to Your Current Practice? The Pros and Cons

A fully virtual medical practice can be an exciting prospect. You have the freedom to work from anywhere, that too at a much lower overhead than a full-service operation. The feasibility of a virtual practice...

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Blog 1

29 Dec

2017

Part 1: 10 Things to Know About Starting Your Telemedicine Practice

Starting a virtual or hybrid practice presents freedom and flexibility that can never be matched by a full-time brick-and-mortar operation. Virtual practices allow practitioners to travel, work from home...

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