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MACRA:MIPS/APM Initiatives
+/- 4-9% Revenue

Patient engagement has a direct correlation to outcomes performance. Engaged patients have far better outcomes and at a lower cost.
Mend can help with MACRA/MIPS initatives in the following areas: assessments, telehealth, secure messaging, patient education, patient generated health data, and much more.
Mend helps with the following MACRA:MIPS/APM initiatives, Patient Centered Medical Home (PCMH), Accountable Care Organizations (ACO), Comprehensive Primary Care Plus (CPC+) and so much more:

Improvement Activities (15%)

  • Offer Telehealth
  • Complete Depression screening – telepsychiatry
  • Use of certified EHR to capture patient reported outcomes
  • Monitor unhealthy alcohol use
  • Evaluate Tobacco use
  • Assess the patient experience of care through surveys, advisory councils and/or other mechanisms.
  • Provide 24/7 access to eligible clinicians or groups who have real-time access to patient’s medical record
  • Leadership engagement in regular guidance and demonstrated commitment to implementing changes for improvement
  • Integration of patient coaching practices between visits
  • Improved telemedicine services, practices over platforms that digitally engages patients pre-visit
  • Improved practices that disseminate appropriate self-management materials
  • Implementation of practices/processes for developing regular individual care plans
  • Implementation of medication management practice improvements
  • And many other initiatives within this factor

Quality Performance (60% in 2017 / 50% in 2018)

  • Care Plans
  • Assessments
  • Follow Ups
  • And many other high value and other options

Advancing Care Information (25%)

  • Patient-Generated Health Data
  • Secure Messaging
  • View, Download, and Transmit (VDT)
  • Patient-Specific Education
  • Request/Accept Summary of Care
  • Send a Summary of Care
  • Provide Patient Access
  • Clinical Information Reconciliation

Resource Use / Costs (10% in 2018)

  • CMS monitors via claims data
  • Mend is the perfect telemedicine solution to reduce overhead costs and add new revenue to the practice