Mend's PredictiveIQ is the industry's first-ever patent-pending Artificially Intelligent (AI) machine learning algorithm that predicts no-shows and cancellations before they happen with up to 99% accuracy.
Schedule a Demo
PredictiveIQ reviews basic demographic and appointment data easily accessible from your master scheduling system.
As soon as PredictiveIQ receives the appointment, an initial prediction is made with 90+% accuracy. The algorithms run millions of times to improve accuracy and make small adjustments specific to your organization.
Your organization can now look at your schedule days or weeks out and understand what appointments are at risk of non-attendance.
Mend automatically engages low- and high-risk appointments differently. We pursue high-risk appointments intelligently to gather confirmations or cancellations, accomplishing as high as 99% predictive accuracy. All of the data is also communicated back to the master schedule.
The combined average no-show and cancellation rate in the U.S. and globally is 23%. These wasted slots create wait times for other patients and affect the bottom line of almost every healthcare organization that schedules appointments.
It's not enough to predict. Once the risk is known, PredictiveIQ can automatically leverage the most advanced and comprehensive communication platform on the market.
Mend has patent-pending technology that is secure and HIPAA compliant while also being extremely easy-to-use. Mend is 100% secure, confidential, & HIPAA compliant electronic patient intake forms service for doctors. Mend is also HITECH Act, E-Sign Act, COPPA, ADA WCAG 2.0, PCI, CAN-SPAM, TCPA, & 42 CFR Part 2 compliant.
Mend is #1 customer rated for ease-of-use and customer service. With an average response time of 23 seconds, you or your staff can get instant support early in the morning or late at night.
We are the #1 customer rated patient engagement and telemedicine platform.
