With just the click of a link, Mend creates a secure connection to share video, files, photos, messages, data, reschedule an appointment, or collect forms. Patients can use any smartphone, tablet, or computer because logins and special software are not required.
Our HIPAA compliant audio and video is the foundation for reimbursable services. With Mend, you can be confident that your data is HIPAA secure. We meet or exceed all of the U.S. government’s requirements without compromising ease-of-use.
No show rates are 20-40% globally. Intelligent email, SMS, and voice appointments reminders and links that allow patients to modify their appointments 24/7/365 without staff intervention will drastically decrease no-show rates and instantly grow revenue. By offering true patient scheduling that is fully integrated with your PM, you can now book business around the clock.
Mend can help collect patient intake and other forms seamlessly from any device that can access the Web. Mend can automate consents, medical histories, photos of drivers licenses, insurance information, medications, reimbursable assessments, case management documentation, outcomes data, surveys, or any other piece of information you want to collect quickly and securely.
Text, photo, and file sharing between providers and patients is quick and easy with Mend. Communicating within your organization or with patients has never been easier. Plus, providers maintain full control over when a messaging encounter begins and ends.
Mend’s cutting-edge integration technology can be applied to just about any EHRs or practice management system for telehealth, patient scheduling, appointment reminders, or paperwork. Options include PDF, fax, HL7, SFTP, API, and even AI integration capabilities.
A 25% no-show rate plagues healthcare across the globe. Our state-of-the-art technology sends appointment reminders via text message, phone, and email automatically.
Learn the secrets below to acheiving a single digit no-show rate. This isn't hype! This is the future and our revolutionary technology delivers instant revenue growth.
Automatic mobile number lookup: Perhaps you only have phone numbers and aren't sure if the numbers are mobile. The Mend platform is designed to automatically check if a number is mobile or a landline.
Patient intake form examples: Referrals, orders, leads, demographics, insurance, credit card, agreements & consents (e-signature & multi-signature forms), medical histories, and more.
Clinical form examples: HPI, ROS, delivery of clinical summary/education back to patients, satisfaction surveys, and more.
Other examples: treatment plans, income verification, satisfaction surveys, appointment reminders, photos, videos, and other electronic files.
Mend is also a fully integrated, bidirectional telemedicine platform with clinical and billing management systems.
Make it easy for new business to arrive at your door, 24/7/365. Often, when it's the most convenient time for a new patient to call, the line is busy, or it goes to an answering service. Mailing patient intake forms is also unreliable. Some patients book multiple appointments until they find what works best for them, potentially leaving you with a no-show. Make it easy to attract new business and ensure patient engagement and satisfaction with our customized telehealth software solutions!
Visits via messaging are a huge convenience for patients and providers because there are fewer chances for cancellation. They are also a great way to drive revenue with questions or minor issues. Patients can start and pay for a visit from any device. Providers can then use the telemedicine software platform to answer at their convenience.
You always remain in full control by setting a triage, allowing staff and providers to communicate in a single message, and finally closing out the virtual messaging visit when it's done.
Our telemedicine platform uses technology to integrate itself with your schedule and EHR so patients can complete their clinical assessments before arriving at the office. Patients complete forms on their mobile devices and Mend puts it right into the chart like magic. They are also scored and include any essential coding information.
If someone doesn't complete them or have access to a computer or mobile device, we have multiple kiosk modes to accommodate. Assessments can provide additional revenue while also significantly enhancing the patient's records and your health provider's clinical decision making.
The patient doesn't like playing phone tag, and all the manual work being done over the phone is costing you a small fortune. There is a better way – digital patient intake and order forms!
Push consents, refills, shipping, and outstanding balances right to the patient's email and mobile 24/7/365.
Stop wasting so many valuable resources on intake forms, refills, and assessment paperwork - the margins are thin enough. Instead, focus on service, outcomes, and other more productive activities.
Get feedback from your patients or members easily. We'll prioritize input and provide complete reporting capabilities. Use a survey template or create your own.
Get instant results from members. We average 75% engagement, and some organizations reach rates as high as 98%. Imagine 10 times the engagement at a fraction of the cost.
Create dynamic surveys that also push patients or members to leave a review on favorite websites like Google, Facebook, Vitals, Yelp, and more.
Which one do you want? or
Consolidating point-based solutions could mean thousands of dollars of savings per month while simultaneously improving the patient experience and simplifying operations for staff.
Mend can grow with you and support new initiatives involving communication and care.
Walk by your staff's screens... how many different tabs and applications are open? How many separate logins and monitors do they need to do their job? All of these different point-based solutions create too much multi-tasking, which is destroying productivity and job satisfaction.
Prices starting as low as $69/month per provider. Our service is unlimited with no backend or hidden fees. Small setup and/or integration fees may apply and are quoted in advance. No one delivers more value than Mend!
We've created the most robust, easy-to-use, and all-in-one patient engagement solution at the best possible price point available. You don't need a huge budget to get started. Contact us now and we'll get you up and running quickly on the #1 rated telemedicine software company, Mend.
Mend offers the latest in teleheath solutions and trends, enterprise-grade implementation, state-of-the-art infrastructure, and exceptional integration capability.
This is not an exhaustive list. We support HL7, FHIR, CDA, X12, and API integrations. We also have full API end-point coverage for developers.See a full list of supported integrations here.